• Free EU shipping above €200
  • Open purchase and free returns for 14 days
  • Safe payments

How can we help?

We offer free returns and you always have 14-days right of return. Try your product to see that it suits you, but remember that the product must be returned with original packaging and all labels. Once we have received the item back and found that it is not damaged, we will refund the amount you paid.

  • Returning your order to us is always free.

  • We offer free returns but do not refund the shipping cost when you return an item.

  • Contact our customer service and we will send you a new return slip. Remember to enter your order number.

  • It can take up to a week for the item you returned to be registered. If you originally paid for your purchase by card, it can take another 3-5 banking days until the money is available on your card again. We reserve the right for a total time of up to 14 days, or more time for orders from Norway and the EU. Our goal is to process all returns as quickly as possible. However, during busier periods, it can take a little extra time.

  • To exchange an item bought online, please return the item free of charge and place a new order online.

  • Contact our customer service and we will help you! Do not forget to include photos and your order number so we can help you quickly.

  • If your garment has production defects, such as seam failures, please contact our customer service.

  • Wear and tear, moth holes, and incorrect washing.

  • If you have bought through a retailer, you must contact their customer service. Unfortunately, we can not help you if the garment is not purchased directly from our website.

Didn't find the answer you were looking for?

Contact our customer service and we'll help you. Send us an email at service@davida.se.

Davida is one of Scandinavia's leading cashmere brands with collections for both women and men. Through careful production and working only with high-quality cashmere, Davida creates products that last over time.